Cookies & Privacy Policy
This Privacy Policy explains how 3DW ("we", "us", or "our") collects, uses, and shares information when you use our website available at www.oddicombebeach.co.uk.
Who we are
- Company: 3DW Three Degrees West
- Website: www.oddicombebeach.co.uk
- Contact: office@oddicombebeach.co.uk
What we collect
We collect information you provide directly and information collected automatically:
Information you provide:
- Contact details (name, email, phone)
- Booking or enquiry details
- Payment info (processed by our payment provider; we do not store full card details)
Information collected automatically:
- Log data (IP address, device, browser, pages visited, timestamps)
- Cookies and similar tech (see Cookies Policy below)
- Approximate location (derived from IP)
Why we use your information
- Provide, operate, and improve our services and website
- Process bookings and payments
- Communicate with you (service messages, support)
- Send marketing (with your consent or as permitted by law)
- Prevent fraud, secure our systems, and comply with legal obligations
We process personal data under these bases:
- Contract – to provide requested services
- Consent – for marketing or optional cookies
- Legitimate interests – e.g., site analytics, security (balanced against your rights)
- Legal obligation – e.g., tax/record-keeping
Sharing your information
We share information with trusted service providers only as needed to run our business, such as:
- Hosting and storage
- Payment processing
- Analytics (see Cookies Policy)
- Customer support tools
We require these providers to protect your data and only process it per our instructions. We may also share information if required by law or to protect rights, property, or safety.
International transfers
If data is transferred outside the UK, we use appropriate safeguards (e.g., standard contractual clauses). Details available on request.
Data retention
We keep personal data only as long as necessary for the purposes above, then delete or anonymise it. Typical retention: booking and transaction data for 6 years for tax/legal reasons.
Your rights (UK GDPR)
You have the right to:
- Access, correct, or delete your data
- Restrict or object to certain processing
- Request data portability
- Withdraw consent (where processing is based on consent)
To exercise your rights, contact office@oddicombebeach.co.uk. You also have the right to complain to the ICO (Information Commissioner’s Office).
Children
Our services are not intended for children under 16. If you believe a child provided personal data, contact us to delete it.
Marketing
You can opt out of marketing emails at any time using the unsubscribe link or by contacting us.
Security
We use reasonable technical and organisational measures to protect personal data. No system is 100% secure.
Changes to this policy
We may update this policy from time to time. We will post the new version with an updated date.
Contact us
Questions about privacy? Email office@oddicombebeach.co.uk.
Cookies Policy
This Cookies Policy explains how Oddicombe Beach uses cookies and similar technologies on www.oddicombebeach.co.uk.
What are cookies?
Cookies are small text files placed on your device to make websites work and to collect information. Similar technologies include pixels, local storage, and SDKs.
How we use cookies
We use cookies for:
- Strictly necessary – to enable core features (e.g., security, log-in, booking forms)
- Performance/analytics – to understand how visitors use our site
- Functional – to remember choices (e.g., language)
- Advertising – to deliver and measure ads (only with your consent where required)
Cookies we use
Site usage analytics - Google Analytics _ga, Snowplow _sp_id, _sp_ses
Necessary cookies - dm_last_page_view, dm_last_visit, dm_timezone_offset,
Managing cookies
You can control cookies in your browser settings. Blocking some cookies may affect site functionality.
Legal basis
- Necessary cookies: our legitimate interests and to perform a contract (run the site)
- Analytics/Advertising/Functional: your consent (where required by law)
Third-party cookies
Some cookies are set by third parties (e.g., analytics, advertising partners). These providers may use the information as described in their own policies.
